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Delivery

Delivery

We pack and ship immediately and have your shipment on the way as quickly as possible, usually between 2~3 business days.

International delivery usually takes 10-16 days, depending on your location and customs controls.

Please note that we do not ship on Saturdays, Sundays or holidays. While we will do all we can, to ensure your order is delivered on time, herbalcode cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.

We use a DHL eCommerce service to make sure your items reach you safe. All orders are shipped out by DHL, but be informed that the local delivery is made by the national courier. USPS in the United States, Deutsche Post in Germany, Royal Mail in Great Britain and so on.


Delivery Time

The average delivery time is:

  • Asia: 3-7days
  • Australia 5-7 days
  • United States: 10-15 days
  • Europe: 10-13 days
  • Africa: 14-18 days

Express Shipping

If you are interested in DHL Express please contact us. We will inform you about the additional charge for this service.


Order Tracking

48 hours after the order is shipped you will receive a email containing tracking number and tracking link. You also can find this information in “My Account – Orders” on our website. If you wish your order to be send without tracking please let us know.